Unit – 4
Content Marketing & Mobile Marketing
CONTENT MARKETING
Content
marketing is a strategic marketing approach focused on creating and distributing
valuable, relevant, and consistent content to attract and engage a target audience.
The goal of content marketing is to build brand awareness, establish authority,
nurture relationships with customers, and drive profitable actions.
Content
marketing is an effective way to build brand loyalty, establish thought leadership,
and drive organic traffic to your website. It focuses on providing value to the
audience, fostering trust, and ultimately influencing purchasing decisions.
Key elements of content marketing include:
1. Audience Understanding:
• Identify
and understand your target audience, including their needs, preferences, and
challenges.
• Create
buyer personas to guide content creation that resonates with specific segments of
your audience.
2. Content Strategy:
• Develop a
comprehensive content strategy that aligns with your business goals.
• Define the
types of content you will create (blog posts, videos, infographics, podcasts,
etc.) and the
channels through which you will distribute them.
3. High-Quality Content Creation:
• Produce
valuable, informative, and engaging content that addresses the interests and pain
points of your target audience.
• Strive for
originality, relevance, and consistency in your content.
4. Multichannel Distribution:
• Distribute
your content across various channels, including your website, social media
platforms, email newsletters, and other relevant outlets.
• Adapt your
content to suit the preferences and behaviors of your audience on different
platforms.
5. Search Engine Optimization (SEO):
• Optimize
your content for search engines to improve its visibility in search results.
• Use
relevant keywords, create compelling meta descriptions, and ensure your content
is accessible and user-friendly.
6. Social
Media Engagement:
• Leverage
social media platforms to share and promote your content.
• Engage with
your audience, respond to comments, and participate in conversations to build a
community around your brand.
7. Email
Marketing:
• Incorporate
content into your email marketing strategy to nurture leads and maintain relationships
with existing customers.
• Provide
valuable content in newsletters, updates, and targeted campaigns.
8.
Measurement and Analysis:
• Use
analytics tools to track the performance of your content marketing efforts.
• Monitor key
metrics such as website traffic, engagement, conversion rates, and social media
interactions to assess the impact of your content.
9.
Consistency and Persistence:
• Consistency
is crucial in content marketing. Regularly publish high-quality content to
maintain audience engagement.
• Be
persistent in your efforts, as content marketing is a long-term strategy that requires
ongoing commitment.
10.
Adaptation and Evolution:
• Stay
updated on industry trends and changes in consumer behavior.
• Adapt your
content strategy based on analytics, feedback, and emerging
opportunities
to continuously improve and meet the evolving needs of your audience.
Advantages of Content Marketing
Content
marketing offers various advantages for businesses and brands, contributing to
their overall marketing strategy.
Here are some key advantages:
1. Builds
Brand Awareness: Content marketing allows businesses to showcase their expertise
and personality, helping to build brand awareness. Consistent and valuable content
helps establish a brand presence in the minds of the target audience.
2.
Establishes Authority and Credibility: By consistently producing high-quality
and informative content, businesses can position themselves as industry
experts. Establishing authority and credibility enhances trust with the
audience and can lead to increased brand loyalty.
3. Drives
Organic Traffic: Content that is optimized for search engines (SEO) can attract
organic traffic to a website. Regularly updated and relevant content helps
improve search engine rankings, making it easier for potential customers to
discover your brand.
4. Generates
Leads: Content marketing provides opportunities to capture leads through various
channels. Content assets like ebooks, whitepapers, and webinars can be used as lead
magnets, attracting potential customers and encouraging them to share their
contact information.
5. Nurtures
Customer Relationships: Content helps maintain ongoing communication with
customers, nurturing relationships over time. Email newsletters, blog updates,
and social media content keep the brand in the minds of existing customers,
potentially leading to repeat business.
6.
Cost-Effective Marketing: Compared to traditional advertising, content
marketing can be cost-effective, especially in the long term. Quality content
continues to attract and engage audiences over time without the need for
constant ad spend.
7. Adaptable
and Versatile: Content can take various forms, including blog posts, videos, infographics,
podcasts, and more. This versatility allows businesses to adapt their content strategy
to different platforms and audience preferences.
8. Measurable
Results: Analytics tools provide insights into the performance of content marketing
efforts. Marketers can track key metrics, such as website traffic, engagement, conversion
rates, and customer retention, to assess the effectiveness of their content strategy.
Disadvantages of Content Marketing
While content
marketing offers numerous advantages, it's important to be aware of potential
challenges and disadvantages associated with this strategy.
Here are some drawbacks to consider:
1.
Time-Intensive: Creating high-quality content, maintaining a consistent
publishing schedule, and engaging with your audience can be time-consuming. It
may take time to see significant results from your content marketing efforts.
2. Requires Consistency:
Success in content marketing relies on consistency. It's not a one- time effort
but an ongoing commitment. Maintaining a regular publishing schedule can be
challenging for businesses with limited resources or competing priorities.
3. Quality Over
Quantity: The quality of content is crucial for success. Producing low- quality
or irrelevant content can harm your brand reputation. Maintaining a high standard
of content can be challenging, especially when trying to meet tight deadlines.
4. Content Overload
for Consumers: Consumers are often bombarded with an overwhelming amount of
content daily. There's a risk that your content may get lost in the noise if it
doesn't offer something truly valuable or unique.
5.
Measurement and Attribution Challenges: It can be challenging to attribute
specific business outcomes directly to content marketing efforts. Metrics such
as brand awareness and thought leadership are important but can be difficult to
quantify in terms of their impact on the bottom line.
6. Adapting
to Algorithm Changes: Platforms like search engines and social media networks
frequently update their algorithms, affecting how content is discovered and ranked.
Adapting to these changes and staying abreast of algorithm updates requires ongoing
effort and flexibility.
7. Dependency
on External Platforms: Businesses often rely on external platforms (social media,
search engines) to distribute their content. Changes in algorithms, policies,
or the popularity of certain platforms can impact the visibility of your
content.
8. Resource
Requirements: Content marketing may require a range of resources, including skilled
writers, designers, and marketing professionals. Smaller businesses with
limited resources may find it challenging to invest in these talents.
Generating Content Ideas
Generating
content ideas is a crucial aspect of content marketing.
Here are
several strategies to help you consistently come up with creative and engaging
content ideas:
1. Understand
Your Audience: Start by understanding your target audience's needs, preferences,
and challenges. Create content that addresses their pain points and provides value.
2. Industry
News and Updates: Stay informed about industry news, trends, and updates. Share
your insights or provide commentary on relevant industry developments.
3. Customer
Feedback: Pay attention to customer feedback, comments, and reviews. Identify
common themes or questions raised by your audience and create content that addresses
those concerns.
4. Keyword
Research: Use keyword research tools to identify relevant topics and trending keywords
in your industry. Addressing popular search queries can improve the discoverability
of your content.
5. Competitor
Analysis: Analyze the content produced by your competitors to identify gaps or areas
where you can provide unique perspectives. Don't copy but use it as inspiration
to create better or different content.
6. Social
Media Listening: Monitor social media platforms to understand what topics are trending
and what questions your audience is asking. Engage in conversations and observe
the types of content that resonate with your audience.
7. Evergreen
Content: Create evergreen content that remains relevant over time. Topics that
address fundamental concepts or provide foundational knowledge are valuable in the
long term.
8. Interviews
and Guest Posts: Conduct interviews with industry experts, thought leaders, or
influencers. Allow guest contributors to share their perspectives on your
platform.
9. Case
Studies and Success Stories: Showcase real-life examples of success stories or
case studies related to your products or services. Highlighting the positive
experiences of your customers can build trust.
10. Seasonal
and Holiday Themes: Tailor your content to fit seasonal themes or holidays. Create
special promotions, themed content, or festive campaigns.
11. Content
Repurposing:
Repurpose
existing content into different formats (e.g., turn a blog post into a video or
podcast episode). Revisit and update older content to keep it relevant and
valuable.
12.
Interactive Content: Create quizzes, polls, surveys, or interactive
infographics to engage your audience. Interactive content can increase user
participation and interaction.
13. Industry
Surveys and Research:
Conduct
surveys or research within your industry and share the findings. Original research
can position your brand as an authority and provide valuable insights.
14.
User-Generated Content: Encourage your audience to create and share content
related to your brand. Feature user-generated content as part of your content
strategy.
15. Trending
Topics: Stay informed about trending topics on social media and in your industry.
Create content that aligns with current conversations to capitalize on the
latest trends.
Content Strategy and Planning
Planning a
long-term content strategy involves a structured approach to create, distribute,
and measure the impact of your content over an extended period
Steps involved in planning a long-term content
strategy
1. Define
Your Objectives: Clearly outline your long-term business goals and how content marketing
will contribute to achieving them. Define specific, measurable, achievable, relevant,
and time-bound (SMART) objectives.
2. Understand
Your Audience: Develop detailed buyer personas based on demographics, behaviors,
challenges, and preferences. Understand the buyer's journey and align your content
to address their needs at each stage.
3. Conduct a
Content Audit: Evaluate your existing content to identify gaps, successful pieces,
and areas for improvement. Determine which content aligns with your long-term goals
and which may need updating or repurposing.
4. Content
Types and Formats: Identify the types of content that resonate with your audience
(blog posts, videos, infographics, podcasts, etc.). Consider creating a diverse
mix of content to cater to different preferences and learning styles.
5. Content
Calendar: Develop a content calendar outlining the topics, formats, and publishing
schedule. Plan content themes, seasonal campaigns, and promotions in advance to
maintain consistency.
6.
Distribution Channels: Determine the channels through which you will distribute
your content (website, blog, social media, email, etc.). Tailor your content
for each platform to maximize engagement.
7. SEO
Integration: Integrate SEO best practices into your content strategy to improve
search engine rankings and increase organic visibility. Optimize metadata, use
relevant keywords, and focus on creating valuable, shareable content.
Content Creation
Content
creation involves the process of developing and producing valuable, relevant,
and engaging material for a specific target audience. Whether it's written,
visual, or interactive, creating content requires careful planning and
execution.
Importance of Content Creation
1. Establishing
Brand Identity: Content allows businesses to convey their values, mission, and
unique selling propositions. It contributes to the formation of a distinctive
brand identity that resonates with the target audience.
2. Building
Trust and Credibility: High-quality, informative content helps establish the expertise
and authority of a brand in its industry. Consistently delivering valuable content
builds trust with the audience and positions the brand as a reliable source of information.
3. Engaging the
Audience: Compelling and relevant content captures the attention of the audience
and keeps them engaged. This engagement is crucial for maintaining a connection
with customers and prospects over time.
4. Driving
Traffic to Websites: Well-optimized content, especially when focused on relevant
keywords, can improve a website's search engine rankings. This, in turn, drives
organic traffic, increasing the visibility of the brand and its offerings.
5. Lead
Generation: Content serves as a powerful tool for lead generation. Whether through
blog subscriptions, gated content, or newsletter sign-ups, valuable content can
attract potential customers and capture their contact information.
6. Enhancing
Social Media Presence: Social media platforms thrive on content. Regularly sharing
valuable and shareable content enhances a brand's presence on social media, increases
follower engagement, and potentially expands the reach through shares and likes.
7. Adapting
to Changing Consumer Behavior: Consumers increasingly rely on online content to
inform their decisions. Adapting to this shift in behavior by providing valuable
content helps businesses stay relevant and meet the evolving needs of their audience.
8. Fostering
Customer Loyalty: Content isn't only for acquiring new customers; it's also crucial
for maintaining relationships with existing ones. Regular communication through
newsletters, updates, and relevant content strengthens the bond between a brand
and its customers.
9. Educating
and Informing: Content is an effective way to educate your audience about your
industry, products, and services. Providing information helps potential
customers understand the value of what you offer and how it meets their needs.
10.
Differentiating from Competitors: In a competitive market, content can be a key
differentiator. Unique and valuable content sets a brand apart, helping it
stand out from competitors and attract a distinct audience.
11. Adapting
to Trends: Content creation allows businesses to stay relevant by addressing
current trends, challenges, and topics of interest. This adaptability helps maintain
a fresh and updated image in the eyes of the audience.
Building A Content Creation Framework
1. Define Objectives and Goals:
• Clearly
articulate your business objectives and goals for content marketing.
• Align these
goals with broader marketing and business strategies.
2. Audience Research and Persona Development:
• Conduct
thorough research to understand your target audience.
• Develop
detailed buyer personas that guide your content creation efforts.
3. Content Audit and Inventory:
• Review
existing content to identify gaps and assess performance.
• Create an
inventory of current content assets, categorizing them based on relevance and
effectiveness.
4. Keyword Research:
• Conduct
keyword research to identify relevant topics and phrases. • Incorporate
high-value keywords into your content strategy for improved search engine
visibility.
5. Content Types and Formats:
• Identify
the types of content that resonate with your audience (blog posts, videos,
infographics,
webinars, etc.).
• Determine
the formats that align with your brand and communication style.
6. Content Calendar:
• Develop a
content calendar outlining the publishing schedule, topics, and formats.
• Plan ahead
for special campaigns, promotions, and seasonal content.
7. Content Creation Workflow:
• Establish a
streamlined workflow for content creation, involving ideation, creation, editing,
and approval processes.
• Define
roles and responsibilities within your content team.
8. Style Guide and Brand Consistency:
• Develop a
style guide to maintain consistency in tone, voice, and visual elements.
• Ensure that
all content aligns with your brand guidelines.
9. Optimize for SEO:
• Incorporate
on-page SEO elements, including relevant keywords, meta titles, and meta
descriptions.
• Optimize
images and multimedia content for search engines.
10. Review and Approval Process:
• Implement a
thorough review and approval process to maintain content quality.
• Ensure
content accuracy, clarity, and alignment with brand messaging.
11. Promotion Strategy:
• Develop a
strategy for promoting your content across various channels (social media,
email, influencers, etc.).
• Leverage
both organic and paid promotion methods.
12.
Engagement and Interaction:
• Encourage
audience engagement through comments, shares, and feedback.
• Actively
respond to audience interactions to foster a sense of community.
13. Monitoring and Analytics:
• Utilize
analytics tools to monitor content performance.
• Track key
metrics such as website traffic, engagement, conversion rates, and social media
metrics.
14. Iterate and Optimize:
• Regularly
review performance data to identify areas for improvement.
• Iterate on
your content strategy based on what resonates best with your audience.
15. Training and Skill Development:
• Provide
training for your content team on best practices, industry trends, and relevant
tools.
• Invest in
skill development to ensure your team stays current in their expertise.
16. Documentation and Knowledge Sharing:
• Document
your content creation framework and processes.
• Facilitate
knowledge sharing among team members to ensure consistency and efficient Extending
the Value of Your Content Through Repurposing Repurposing content is a strategic
way to extend its value and reach a broader audience. It involves taking
existing content and adapting it for use in different formats or platforms.
Here are some effective ways to repurpose content:
1. Create Different Formats:
- Turn a blog
post into a podcast episode.
- Convert a
webinar into a series of short video clips.
- Transform a
series of social media posts into an infographic.
2. Update and Refresh:
- Revise and
update old blog posts to include new information or perspectives.
- Create
follow-up content to address changes or developments in your industry.
3. Content Bundling:
- Compile
related blog posts into an e-book or whitepaper.
- Group a
series of videos into a comprehensive online course.
4. Social Media Adaptation:
- Share
snippets or key points from longer content on social media platforms.
- Turn static
content into engaging social media stories or carousels.
5. Visual Content Transformation:
- Turn
statistics or data from a report into visually appealing infographics.
- Create
engaging slideshows or presentations based on existing content.
6. Interactive Content:
- Turn static
content into quizzes, polls, or interactive webinars.
- Transform
written content into engaging, interactive multimedia experiences.
7. Localization and Personalization:
- Customize
content for different audiences or regions.
- Translate
content into different languages to reach a global audience.
8. User-Generated Content:
- Encourage
your audience to create content based on your original material.
- Curate and
showcase user-generated content that complements your brand.
Content Promotion
Content
promotion is the process of getting your content in front of your target
audience.
Content
promotion can include sharing content via email, social media, paid advertising,
content syndication, backlinks, and influencer marketing.
Effectively
promoting content is crucial to reaching your target audience and driving engagement.
Here are some strategies to help you promote your
content successfully:
1. Leverage social media:
• Share your
content on popular social media platforms where your audience is active.
• Craft
compelling captions and use eye-catching visuals to increase engagement.
2. Collaborate with Influencers:
• Partner
with influencers in your industry to extend your content's reach.
• Influencers
can help amplify your message and lend credibility to your content.
3. Email Marketing:
• Build and
nurture an email subscriber list.
• Send
targeted email campaigns to your subscribers, sharing your latest content.
4. Content Syndication:
• Republish
your content on reputable platforms or niche websites.
• Use content
syndication networks to reach a broader audience.
5. Optimize for SEO:
• Use
relevant keywords in your content to improve search engine visibility.
• Optimize
meta titles, descriptions, and alt text for images to enhance discoverability.
6. Paid Advertising:
• Invest in
paid advertising on platforms like Google Ads or social media.
• Target
specific demographics to ensure your content is seen by the right audience.
7. Engage in Online Communities:
• Participate
in relevant forums, groups, or communities.
• Share your
content where appropriate and engage in discussions.
8. Utilize Visual Content:
• Create
visually appealing graphics, infographics, or videos to accompany your content.
• Visual
content tends to capture attention and is more shareable.
9. Utilize Cross-Promotion:
• Partner
with other businesses or content creators for cross-promotion.
• Share each
other's content with your respective audiences.
Content Amplification
Content
amplification refers to the process of increasing the reach and visibility of
your digital content (such as blog posts, videos, social media posts, etc.) to
a larger and more targeted audience through various promotional techniques and
channels. It is an essential component of digital marketing strategies because
it helps you get your message in front of the right people at the right time,
ultimately driving brand awareness, engagement, and
conversions.
Here are some key reasons why content amplification
is important for digital marketing
strategies:
1. Increased
Reach: Content amplification enables your content to reach a broader audience than
it would organically. By using various promotion tactics, you can extend the
reach of your content to people who may not have come across it otherwise.
2. Targeted
Exposure: Effective content amplification allows you to target specific
audience segments based on demographics, interests, behaviors, and other
factors. This ensures that your content is seen by individuals who are more
likely to be interested in your products or services.
3. Improved
Engagement: When you amplify your content through the right channels, it can
lead to increased engagement in the form of likes, shares, comments, and click-
throughs. This engagement not only boosts your content's visibility but also
builds a sense of community around your brand.
4. Brand
Authority: Consistently sharing valuable and relevant content through amplification
helps establish your brand as an authority in your industry or niche. When people
see your brand as a trusted source of information, they are more likely to
engage with and trust your products or services.
5. Lead
Generation: Content amplification can be an effective way to generate leads. By
directing traffic to well-designed landing pages or gated content, you can
capture the contact information of potential customers who are interested in
your offerings.
6. SEO
Benefits: Search engines often take into account the social signals and backlinks
generated by your amplified content. When your content is shared and linked to
by others, it can positively impact your website's search engine rankings,
leading to more organic traffic.
7. Data and
Insights: Through content amplification, you can gather valuable data and insights
about your audience's preferences, behaviors, and interactions with your content.
This data can inform future content creation and marketing strategies.
8.
Competitive Advantage: In the competitive digital landscape, effective content amplification
can give you an edge over competitors who may not be as proactive in promoting
their content.
9. Adaptation
to Changing Algorithms: Social media algorithms and search engine algorithms
are constantly evolving. Content amplification allows you to adapt to these changes
and continue reaching your audience effectively.
10.
Maximizing Content ROI: You invest time and resources in creating content.
Content amplification helps ensure that you get the maximum return on that investment by getting your content in front of as many relevant eyes as possible.
Content Marketing Metrics and Analytics
Measuring and analyzing your content performance is essential to understanding its impact, refining your strategy, and optimizing future efforts.
Here are key steps and
metrics to consider when evaluating your content:
1. Define Goals and Key Performance Indicators
(KPIs):
• Clearly
define your content marketing goals (e.g., brand awareness, lead generation, conversions).
• Identify
specific KPIs aligned with your goals (e.g., website traffic, engagement, conversion
rates).
2. Website Analytics:
• Use tools
like Google Analytics to track website metrics.
• Monitor
overall website traffic, page views, bounce rates, and time spent on pages.
3. Content Engagement Metrics:
• Track
engagement metrics for each piece of content (e.g., likes, shares, comments).
• Analyze
social media metrics on platforms where your content is shared.
4. Conversion Rates:
• Measure the
conversion rates related to your content goals (e.g., sign-ups, downloads,
purchases).
• Use
conversion tracking tools to attribute conversions to specific content pieces.
5. SEO Performance:
• Monitor
your content's performance in search engine results.
• Track
keyword rankings, organic search traffic, and backlinks to your content.
6. Competitor Analysis:
• Monitor how
your content compares to that of competitors.
• Identify
opportunities for differentiation and improvement.
Here are some tools for content marketing analytics
and metrics:
A platform
with a user-friendly dashboard that can pull real-time data and insights into customized
reports
A tool that
provides reporting, analytics, data, and tracking. It can help analyze content marketing
campaigns and monitor competitors A social media analytics platform that
creates analytics for content marketing campaigns. It searches content based on
user search queries and enquirer reports
A tool that
provides insights on any page's performance on a website, including blog posts.
It can also help see how people interact with content
A tool that
helps understand channel performance via customizable reports. It can add or remove
metrics based on objectives for different channels or accounts
A well-known
name in the digital marketing industry. It has tools that help marketers in many
ways and a marketing community with resources on marketing and analytics
A tool that
tracks almost everything within a business, including analytics, sales, KPIs, and
social media. It has more than 250 metrics available to measure and can
integrate with other services like Google and Salesforce
A tool that
pulls data from various sources to help understand which channels and campaigns
are boosting conversions. It can measure conversion rates against various metrics
such as channel traffic or time spent on site
Mobile Marketing
Mobile
marketing is a type of digital marketing that uses mobile devices to promote products
and services. It can include:
• Text
messages
• Multimedia
messages
• Push
notifications
• In-app or
in-game marketing
• Mobile
websites
• QR codes
• App store
optimization (ASO)
• In-app
messaging
•
Personalization
• User
retention tactics
Mobile marketing channels
Marketers
currently have several powerful ways to reach mobile audiences. For best results,
think about combining them into one cohesive (United) mobile marketing strategy that you
can execute and then measure over time.
1. Mobile commerce and your apps: First, consider any
digital properties that you own and control, including mobile commerce
storefronts and branded apps. Make sure you’ve optimized them with personalized
search and targeted merchandising to provide hyper- relevant experiences.
2. Social media networks: Next, you might turn to
social media to reach the billions of users who engage with TikTok, Instagram,
Facebook, Pinterest, Snapchat, and other messaging channels. Aside from
managing the content on your own social channels, you can run sponsored (supporting by giving money) content
to highly targeted segments across their advertising networks.
3. Location-based marketing: Location-based marketing
enables companies to use geotargeting (location data) personalization to serve up
location-relevant offers and drive people to their places of business. Once you
have insight into the user’s location, you can provide contextual information
and special offers in the precise moment when it matters to that individual.
4. SMS marketing: For brands with time-sensitive offers,
marketing via text message is another option to complement opt-in email
campaigns and omnichannel marketing strategies. For enterprise-scale
organizations, a customer data platform (CDP) is going to be critical to
automating your SMS marketing and unifying all the touchpoints of the customer
journey.
5. In-app marketing: Ad-supported apps offer a
variety of ways to showcase sponsors in the context of their digital
experiences. These can take the form of banners, promotional videos, sponsored
content, and interstitials. For example, TeamSnap, a popular app for managing
youth sports teams, allows brands to reach “busy parents and their families,” in
the moment they are thinking about their teams. Similarly, Spotify
Advertising
provides a self-serve ad manager for businesses to reach customers “wherever
they’re listening.”
Advantages of Mobile Marketing
Easy access
Let’s face it
— our phones are by our sides most of the day. Further, the average user spends
over an hour per day on the top five social media apps and will tap, swipe and
click their phone over 2,600 times a day. And among users ages 18 to 29, more
than half say they
check their
smartphones a few times per hour — and over 20% say they check them every few
minutes. All of these are reasons why you should focus on mobile marketing. The
accessibility of phones will ensure that your ads/campaigns can be easily seen
by users, including your ideal audience.
Location and personalization
With mobile marketing, you can reach people at any place, at any time — at work, at home or even on vacations. (We don’t usually encourage this last one.) And by using location-based marketing, a lot of information can be gathered about user preferences, all because of their phones. This helps with ad personalization — targeted advertising that can be adjusted to speak directly to one person, based on things like purchase history and location.
Viral potential
Let’s admit
it — we like to share things with our families and friends, especially if the ad
or content is good, interesting or has other value. Mobile marketing enhances
the potential for things to “go viral.” And if your content or ad does, you will
get a lot more exposure with no extra effort or cost.
Instant transactions
Mobile is
your friend if you are an impulse buyer — and subsequently, of course, if you’re
a seller. Think of it like being in line at your local favorite retail store:
Items are there to grab your attention while waiting, and could hopefully lead
to a purchase. Mobile advertising does the same thing. We all use our
smartphones as a form of entertainment, and boredom can create interest in
something new. And as a seller with online offerings, you are able to fill a
consumer need.
Cost effectiveness
This is
probably one of the most important advantages of mobile marketing, and there
are a couple of ways to look at it. Because the screen size of mobile devices
is smaller than with a desktop or laptop, the available area for ads is
limited, and the needed content is much smaller in size and cost, as well. To
that end, the cost of mobile advertising is much less when compared to
something like radio or TV advertising. Targeting is a big contributor
to this, as
well. You can focus on targeted advertising to reach customers who want and need
to see your ad(s). And if it’s not working, you can save money by just stopping
your campaign.
How Does Mobile Marketing Work?
It is an
essential tool for businesses, both large and small, due to the widespread use of
mobile devices. Key players in this field include brands, advertising agencies,
and service providers.
The strategies encompass various channels, such as SMS, MMS, app push notifications, in- app marketing,(alert) mobile websites, and QR code scanning. Unlike traditional demographics, mobile advertising focuses on user behaviour.
For instance,
an important behaviour is “snacking,” (quick consumption to capture the attention) where mobile users briefly engage with media
and messaging. This creates more opportunities for marketers to make quick connections
and provide instant gratification
PROCESS OF MOBILE MARKETING
Process
1.Understanding the target audience
•
Understanding who we are marketing to before we can reach them successfully.
• Creating
mobile buyer personas.
• Demographic
information
• Behavioral
information
• Other
mobile usage information:
a) Device
types
b) Time on
mobile
c) How they
do product research
d) Where they
complete purchases etc.
Goals and
Objectives
2. Setting up Goals and Objectives
Defining
goals will help us understand the actions that need to be taken during the coming
year, broken down month by month in our strategy document.
• Asking
ourselves some questions is very essential to set up our goals. For ex: What do
i want to accomplish from this marketing?
• Ensuring
that the goals that have set by us follow the SMART approach.
Mobile Marketing KPIs
3. Setting up mobile marketing KPIs
Now that we
have goals in place, it’s time to clarify exactly how we’ll be measuring these
goals. One can only truly understand the achievement or failure of the set
goals if they establish a predetermined figure for each metric that is supposed
to be tracked. Hence, we set up KPIs.
The KPI(s)
will change for mobile campaigns depending on the type of business.
Finding the
right KPI for your campaign and business is vital, as optimizing towards the wrong
KPI will inevitably lead to failure.
Strong landing for the customers
• Engagement
of the users with the brand.
• Mobile
website is important.
• Need to
have a specific landing page for the users.
• Ensuring
that the experience of the users is not burdensome.
4.Preparation for a strong landing
Creating a
campaign and launching it!
5. Create the campaign and launch it!
1. Planned
strategy
2. The right
name for the campaign
3. Determine
the right Icon
4. Including
screen shots
5. Studying
audience behavior
6. Main
objective
7. Right
technology
8. Posting
fresh content
9. Building
up the hype
10. Ask for Feedback
Campaign
Optimization is a Continuous Workflow How do you optimize?
6. Campaign optimization
Links :
Important for correct execution
Campaigns
Should Always Be Monitored But Not Always Optimized
Sometimes,
media buyers and marketers tend to “over-optimize” their campaigns.
7. Should be monitored but not always optimized
Maximizing
the benefits of optimization
Effectively
Scaling up Your Mobile Campaign
How do we
take our campaign to the next level by optimizing without losing efficiency?
8. Effectively scaling up your campaign
Two elements
are critical: Communication & planning
There is no
one recipe for success
Location Based Marketing
A direct
marketing strategy that uses a mobile device's location to alert the device's owner
about an offering from a nearby business.
As with other
kinds of marketing, location-based has the purpose of attracting the attention
of users and potential customers and getting them to purchase your product. Businesses
go about this process with mobile ads and campaigns that are based on their location.
These can pop up on their phones by either receiving notifications about
special offers, conducting “near me” searches on Google, or in other ways.
Whether
online or offline, marketers use location data to target and reach people based
on their preferences and demographics. From proximity to a shop to events
taking place in a region, experts use this information to create targeted
offers. And of course, users must opt-in to receive location-based marketing
notifications.
Types of Geo-Based Mobile Marketing
Geotargeting
Normally used
to deliver instant messages to users in a certain area, geotargeting determines
where users are with IP addresses. In mobile marketing, this works best to deliver
breaking news without getting too precise. This means that geotargeting isn’t
real-time and you can’t collect detailed information regarding where your users
are or determine foot traffic.
Geofencing
Unlike
geotargeting, geofencing uses real-time data to determine where users are. This
occurs with the help of triangulation of location services—these include Wi-Fi,
cellular towers, and more. Essentially, this type of location-based marketing
is the process of using geofences to track app users when they enter, exit, or
remain in a certain region, meaning it’s better suited for long-range outdoor
aiming. As a result, when users enter the
boundaries of
the geofence, they are prone to receiving push notifications or messages from the
brand.
Geoconquesting
Perhaps the
sneakiest type of location-based mobile marketing is geoconquesting. To put it
simply, this is the art of “stealing” your competitor’s customers.
Geoconquesting is the process of placing a boundary around your rival’s
location. When a user enters that boundary, they receive messages or
notifications from your brand, urging them to use your product or services
instead of the competitor.
Proximity Marketing
Although the
aforementioned types target larger areas, proximity marketing is ideal for
smaller ones—preferably within 200 feet. In fact, this is its greatest
advantage. With proximity marketing, you discover users’ exact locations thanks
to technologies like Bluetooth beacons, NFC, QR codes, and more. Most experts
use this type of mobile marketing strategy for local events to guide users
throughout your business and provide personalized experiences.
How Does Location-Based Marketing Work?
Geotargeting
Ad servers
utilize a user's IP address to determine their location when conducting geotargeting.
The ad server has a vast database behind the scenes that has every IP address already
registered to its country, region, and postal code. When an order comes in, the
ad server extracts the IP address from the request's header. It then searches
this table, gets the relevant location data, and selects an ad that meets that
criterion.
Geofencing
To employ
geofencing, a system administrator or developer must first create a virtual border
around a specific place in GPS or RFID-enabled software. This may be as basic
as a 100-foot circle generated on Google Maps, as defined using APIs when
designing a mobile app. If an authorized device enters or leaves that area, the
virtual geofence will trigger a reaction determined by the administrator or
developer.
Geoconquesting
Geo-conquesting
uses GPS technology to target consumers near your rival. When opposed to
monitoring their digital journey, tracking the actual sites clients visit can
imply a more dedicated buying intention. This technology enables you to
discover unidentified leads and the target audience of your rivals. It converts
anonymous prospects into identified leads who may be reached via a variety of
omnichannel executions.
Proximity Marketing
Proximity
marketing often uses Bluetooth low-energy beacons or geofences to initiate a
series of events. RFID, NFC, QR codes, and Bluetooth beacons are examples of technologies
that can help with this. Each has unique powers and limits. However, when it comes
to the most common proximity use-cases, Bluetooth beacon technology is the most
adaptable and effective solution.
Location-Based Mobile Marketing Examples
Geotargeting Example
Google search
results are the most common examples of geotargeting. Picture this: you’re
googling vegan restaurants in your area. The search engine brings up results
based on location data from your device’s IP address.
Geofencing Example
Imagine you
own a retail store and you want to target customers near your business to get
them to visit. Thanks to geofencing, a consumer can receive back-in-stock
notifications about a certain product at the store if they review it online.
Geoconquesting Example
The most
popular example of geoconquesting is Burger King’s campaign. With the help of
geoconquesting, the fast-food chain was able to target McDonald's customers
when they were 600 feet from a branch. Burger King motivated them to download
their app and sent promos for a 1 cent whopper, therefore “stealing” McDonald's
customers.
Proximity Marketing Example
Walmart is a
smart case of proximity marketing. The retail company utilized GE light bulbs
to house beacons and transmit push alerts to in-store shoppers about discounts
and discount coupons. Using the beacons embedded within them, these
beacon-equipped LED lights can follow consumers throughout a business. This
reduced the need for such businesses to purchase additional beacon-related
gear.
Mobile marketing analytics
Mobile
marketing analytics is a process of gathering data and insights from mobile
marketing campaigns and mobile applications. This data is then analyzed to improve
marketing campaigns, optimize user experience, and drive business growth.
Mobile marketing analytics helps organizations to understand user behavior, preferences,
and needs, which can help them create more targeted and effective marketing
campaigns. This article will provide an overview of mobile marketing analytics
and discuss some of its key components.
Mobile Marketing Analytics Components
1. Mobile App Analytics: Mobile app analytics
provide insights into how users are interacting with an organization’s mobile
application. These insights can help organizations to identify areas for
improvement, such as usability, engagement, and retention. Mobile app analytics
can also help organizations to understand user behavior, preferences, and
needs. Common metrics used in mobile app analytics include active users,
retention rate, time spent in the app, user flow, and app crashes.
2. Mobile Web Analytics: Mobile web analytics
provide insights into how users are interacting with an organization’s mobile
website. These insights can help organizations to identify areas for
improvement, such as page load times, user engagement, and conversion rates.
Mobile web analytics can also help organizations to understand user behavior,
preferences, and needs. Common metrics used in mobile web analytics include
bounce rate,
click-through rate, time spent on site, user flow, and conversion rate.
3. Mobile Ad Analytics: Mobile ad analytics
provide insights into how users are interacting with an organization’s mobile
advertising campaigns. These insights can help organizations to optimize their
advertising campaigns for better performance. Mobile ad analytics can also help
organizations to understand user behavior, preferences, and needs. Common
metrics used in mobile ad analytics include impressions, clicks, click- through
rate, conversion rate, and cost per click.
4. Mobile CRM Analytics: Mobile CRM analytics
provide insights into how users are interacting with an organization’s mobile
CRM system. These insights can help organizations to optimize their customer
relationship
management
processes. Mobile CRM analytics can also help organizations to understand user
behavior, preferences, and needs. Common metrics used in mobile CRM analytics include
customer engagement, customer retention, customer lifetime value, and customer
satisfaction.
Mobile Marketing Analytics Techniques
1. A/B Testing: A/B testing is a technique used to compare
two different versions of a mobile marketing campaign or mobile application to
determine which one performs better. A/B testing is commonly used in mobile app
development to test different user interfaces, layouts, and features. A/B
testing can also be used in mobile advertising campaigns to test different ad
copy, images, and targeting parameters.
2. Segmentation: Segmentation is a technique used to group
users based on shared characteristics, such as demographics, behavior, or
preferences. Segmentation can help organizations to create more targeted and
effective mobile marketing campaigns. For example, an organization could
segment users based on their location, interests, or past purchase history.
3. Personalization: Personalization is a
technique used to customize mobile marketing campaigns and mobile applications
for individual users. Personalization can help organizations to create more
engaging and relevant experiences for their users. For example, an organization
could personalize a mobile application by providing customized content based on
a user’s interests or location.
4. Predictive Analytics: Predictive analytics is a
technique used to predict future user behavior based on past behavior and other
data. Predictive analytics can help organizations to identify patterns and
trends in user behavior, which can be used to create more effective mobile
marketing campaigns. For example, an organization could use predictive
analytics to identify users who are most likely to make a purchase and target
them with personalized offers.
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